StayinFront CRM Mobile

Mobile Accessibility To Critical CRM Data

StayinFront CRM Mobile and StayinFront CRM Companion offer companies field-proven handheld solutions that extend the power of StayinFront CRM to mobile business professionals. StayinFront CRM Mobile and StayinFront CRM Companion maximize the productivity and collaboration of the workforce by helping field representatives gain quick access to customer information and improving confidence in the transaction of information they collect and relay in the field.

StayinFront CRM Mobile and StayinFront CRM Companion have an intuitive user interface that is easy to adopt and configure. And both are optimized for wireless synchronization, utilizing the latest in communications compression and tolerance of intermittent connection loss.

StayinFront CRM Mobile

StayinFront CRM Mobile - runs as a fully featured and standalone customer relationship management application on a Windows® Mobile device. StayinFront CRM Mobile is targeted at users for whom the Windows® Mobile device is the only access to StayinFront CRM. StayinFront CRM Companion - runs as a fully featured customer relationship management application on a Windows® Mobile device, while relying on a StayinFront CRM laptop/tablet system to connect to the home office host system. StayinFront CRM Companion is targeted at users with a laptop or desktop who want a subset of their CRM data available on the Windows® Mobile device.

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Applications

Sales and field-force automation Customer management Order entry Merchandising applications In-field customer service Sample inventory tracking Sales activity measurement and metric

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Features:

• Easy, intuitive navigation to detailed customer information
• Configurable user interface, navigation and database fields
• Integration with the Pocket Outlook calendar and task list
• Secure electronic signature capture
• Graphical and tabular reporting

Benefits:

• Quick access to call planning, management and reporting features
• A user-friendly system, increasing the use by mobile sales forces at the point of customer interaction
• Signature capture capability for applications such as sample management or order processing
• Ability to run on any Pocket PC supporting Microsoft Windows Mobile
• Lower hardware costs

Flexibility in How You Synchronize Data

StayinFront CRM Mobile and StayinFront CRM Companion provide reliable synchronization tools to ensure data is successfully transmitted to and from the field-force.

StayinFront CRM Mobile is a stand alone system that synchronizes to a centralized or home office server. The system utilizes multiple synchronization technologies including always on “trickle-mode” where changes are automatically synchronized soon after they are made to the PDA on a continuous basis throughout the day; timed, which allows for automated synchronizations at pre-determined times during the day; and user initiated where the user requests synchronization to be performed. Synchronization between StayinFront CRM Mobile and home office servers can use dial up, direct network and cellular connections. To minimize synchronization times and data costs StayinFront CRM Mobile utilizes compressed field-level synchronization.

StayinFront CRM Companion operates as a companion to the user's laptop or desktop. Data is synchronized to the user's laptop/desktop where it can be further updated prior to synchronization with the home office. StayinFront CRM Companion allows the user to select the data that will be synchronized. Selective transfer of data reduces synchronization time while enhancing productivity at each end of the data transfer.